TELUS Health EAP

Health and wellness for today’s employees

Empowering employers, employees and their families with high quality, evidence based mental health support.

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Why organisations choose our EAP

  • Easy-to-use

    Benefit from an easy-to-use platform and dedicated support to help maximise engagement and ROI.

  • Measurable impact

    Access reporting and management information tools to help understand the wellbeing of your workforce.

  • Comprehensive support network

    Our large and diverse network of clinicians trained in areas including social work and psychology.

A digital-first experience for employees

Help retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organisation.

  • Personalised care 24/7 365 days a year

    Access the care you and your employees need in person, by phone and through digital touchpoints.

  • Mental health

    Confidential support with face-to-face therapy, digital cognitive behavioural therapy and personal crisis management tools.

  • Domestic family violence support

    Professional, confidential support to employees or family members impacted by family violence.

  • Nurse on-call

    General health advice from an experienced nurse at no cost to your employees.

  • Aboriginal and Torres Strait Islander Support Hotline

    Dedicated phone support from clinician who identifies as Aboriginal and Torres Strait Islander or has in-depth cultural awareness and experience supporting Aboriginal and Torres Strait Islander Peoples.

What sets our employee assistance program apart

With 24/7 access to compassionate care, our EAP delivers holistic, personalised human centred care.

  • Care-centric

    Members can choose how they receive or access care.

  • Convenient

    24/7 access in multiple languages.

  • Centralised

    Proactive, data-driven personalised action plans for each user.

  • Collaborative

    Designed to work with you.

  • Demonstrate outcomes

    Our Workplace Outcome Suite can document the effects of your EAP.

Enhance your EAP experience

Talk to us about adding these programs to support employees facing specific challenges at home and in the workplace.
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TELUS Health Workplace Support

This proactive and integrated service embeds one of our experienced clinicians within your organisation to help prioritise the health and wellbeing of your employees.

Global-leading health and wellbeing provider

Our services and tools help support the health and wellbeing of organisations and their employees around the world.

Frequently asked questions

Solutions tailored to meet your organisation’s needs

Depending on your organisation’s size and needs, we can personalise a plan for today and scale tomorrow.

Ready to get started now?

Let's connect to discuss your needs.