TELUS Health expands TELUS Health Wellbeing, with Australian launch

Sydney, Australia, Tuesday, February 27th, 2024 - TELUS Health, a global healthcare leader providing comprehensive physical, mental and financial wellbeing services for employers and families worldwide, has announced the launch of the TELUS Health Wellbeing solution for organisations in Australia. The web and mobile app-based platform is designed to help employees embrace wellbeing and improve their overall health through lasting behaviour change.

TELUS Health Wellbeing plays a pivotal role in helping organisations build a healthy, productive and engaged workforce. The platform provides users with a wellbeing score to measure their overall health, gamified challenges, social tools for connecting with colleagues, and access to articles and videos covering various aspects of health. These features, combined with wearable device integration and the ability to promote events or create challenges, result in exceptional levels of staff engagement. In 2023, the TELUS Health Wellbeing solution achieved a remarkable global client monthly engagement rate of 49 per cent. This significant milestone demonstrates the high level of interest and utilisation among employees. 

TELUS Health also has compelling empirical data on its Wellbeing solution that demonstrates: 

• A 15 per cent increase in physical activity by users over the first 12 months of its program.

• 24 per cent reduction in risk of diabetes, cardio, arthritis, lung and low back pain disease 12 months after registering.

Global insights from TELUS Health also show that organisations with highly effective health and productivity programs report 11 per cent more revenue per employee. 

Jamie MacLennan, Senior Vice-President and Managing Director, Asia-Pacific at TELUS Health said, “The introduction of the TELUS Health Wellbeing solution and app in Australia is timely and significant. Last year, our TELUS Mental Health Index revealed that a considerable number of workers in Australia experienced a decline in their physical health or faced significant physical health challenges. These individuals also exhibited mental health scores that were fifteen or more points below the national average, indicating a state of distress”.

MacLennan added, “In this context, employers have a crucial part to play in supporting their staff. TELUS Health Wellbeing can help drive behaviour change to enhance the physical health and overall wellbeing of their personnel.”

TELUS Health Wellbeing provides accessible wellbeing support to employees wherever they are. It has been meticulously designed using the COM-B model, an evidence-based approach known for effectively enabling behavioural change. Through the power of machine learning, real-time insights, and advanced analytics, TELUS Health Wellbeing provides employees with personalised assessments and actionable recommendations to enhance their overall health. By supporting employees to take control of their wellbeing journeys through an informative, supportive, and interactive platform, employers create a new channel to engage and connect the workforce in a shared culture of personal wellbeing.

The app is available to download on both Android and iOS and syncs to more than 300 wearable health devices, including Apple Health, Google Fit, Fitbit and Garmin. The TELUS Health Wellbeing solution complements the company’s established total health services, which include Employee Assistance Programs (EAP), virtual care, and mental and financial health counselling, currently available to 70 million people globally.

About TELUS Health

TELUS Health is a global healthcare leader providing comprehensive primary and preventive care services and solutions to improve physical, mental and financial wellbeing for employees and families worldwide. With our advanced technology and dedicated team members, including more than 100,000 compassionate health professionals, we are covering more than 70 million lives in 160 countries. We are on a mission to become the most trusted wellbeing company in the world by building the healthiest communities and workplaces on the planet through simplifying access to care and improving the flow of information between care providers, insurers, employers and individuals.

For more information, please visit: www.telushealth.com.

-30-

Media contact:

The PR Group

[email protected]