TELUS Health Absence and Disability Management
Disability and leave of absence support for employers and their employees
We support employers with end-to-end administrative case management services and work with employees to help them get back to work quickly and safely.
Positive outcomes for you and your employees
Thorough assessments
We focus on a sustainable return to work while providing a comprehensive assessment and support.
Experienced professionals
Expedite the return to work process for employees with the help of our team of professionals and medical experts.
Data and trends
Real time, on-demand and personalized reporting.
Complete support for employees
Comprehensive support and return to work programs that are focused on their individual needs.
Mental health support
Innovative mental health programs that address the barriers to timely treatment and sustainable recovery.
Collaborative approach
We collaborate with employers and employees to help remove barriers that prevent employees from a timely return to work.
Specialist network
In some circumstances, we can expedite their access to specialists to review their medical situation, and arrange treatment.
Here's how it works
We have the flexibility to support a wide range of disability-related absences, from short-term to complex. We look at each case individually and develop a customized plan of action.
Automated notification and case initiation
We offer a simple, easy-to-use, notification system that’s available 24/7. Online submissions can be completed by the employee or the employer.
Initial assessment
During an initial telephonic assessment with a case manager, we establish a return to work date and gather information for a holistic case management plan.
Claim validation
We conduct a detailed review of all information to determine the employee’s abilities, type of workplace accommodation, benefits eligibility, and timelines for return to work.
Recovery support
Our network of quality healthcare providers, specialized assessors, and medical clinics play a critical role in supporting an employee’s recovery and return to work.
Return to work planning and coordination
We work closely with you and your employees to support safe, timely, meaningful, and sustainable return to work.
Enhance your absence and disability management experience
Case management
Global-leading health and wellbeing provider
Support the health and wellbeing of your organization and employees around the world with our suite of services and tools.
Frequently asked questions
Solutions tailored to meet your organization’s needs
Depending on your organization’s size and needs, we can personalise a plan for today and scale tomorrow.
Popular pairings
Total Mental Health
Help to positively impact the mental health journey of your employees and their family members by providing access to personalized care plans, ongoing support from care navigators and engaging content.
CBT
TELUS Health CBT is a short-term therapeutic approach that provides employees with convenient, self-serve digital tools to help improve their mental health and wellbeing.
Case Management Software
Our software is an end-to-end absence and disability management solution that can help improve program outcomes, increase efficiency, reduce cost, and support stakeholders every step of the way.
