TELUS Health EAP
Health and wellness for today’s employees
Empowering employers, employees and their families with high-quality, evidence-based mental health support.
Why organisations choose our EAP
Easy-to-use
Benefit from an easy-to-use platform and dedicated support to help maximise engagement and ROI.
Measurable impact
Access reporting and management information tools to help understand the wellbeing of your workforce.
Comprehensive support network
Provide access to social work, psychology, and human services through our large and diverse network of counsellors and affiliates.
A digital-first experience for employees
Help attract and retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organisation.
Accessible care
Access the care you and your employees need in person, by phone and through digital touchpoints.
Mental health
Confidential support with face-to-face therapy, digital cognitive behavioural therapy and personal crisis management tools.
Child and elder care services
Family support service professionals can help with caregiver burnout, compassion fatigue, resource navigation and more.
What sets our employee assistance program apart
With 24/7 access to compassionate care, our EAP delivers holistic, personalised human centred care.
Care-centric
Members can choose how they receive or access care.
Convenient
24/7 access in multiple languages.
Proactive
Proactive, data-driven personalised action plans for each user.
Collaborative
Designed to work with your existing benefits.
Holistic care
Holistic and meaningful mental health assistance for employees.
Documented outcomes
Our Workplace Outcome Suite can document the effects of your EAP.
Enhance your EAP experience
TELUS Health Critical Incident
Global-leading health and wellbeing provider
Our services and tools help support the health and wellbeing of organisations and their employees around the world.
Frequently asked questions
Solutions tailored to meet your organisation’s needs
Depending on your organisation’s size and needs, we can personalise a plan for today and scale tomorrow.
Popular pairings
Individual Counseling
Support increased work productivity and reduced absenteeism with a focus on mental health.
Diagnostics
Diagnostics is the first step in identifying mental health concerns and their impact on work. We offer expert diagnostics for a range of psychological concerns.
Learning
Help drive behavioural change and achieve organisational goals with workplace training programs that can be tailored to your organisation.