TELUS Health EAP

Health and wellness for today’s employees

Empowering employers, employees and their families with high-quality, evidence-based psychological support.

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Why organisations choose our EAP

  • Easy-to-use

    Benefit from an easy-to-use platform and dedicated support to help maximise engagement and ROI.

  • Measurable impact

    Access reporting and management information tools to help understand the wellbeing of your workforce.

  • Comprehensive support network

    Provide access to social work, psychology, and human services through our large and diverse network of counsellors and affiliates.

A digital-first experience for employees

Help attract and retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organisation.

  • Accessible care

    Access the care you and your employees need in person, by phone and through digital touchpoints.

  • Mental health

    Confidential psychological support with face-to-face therapy, digital cognitive behavioural therapy and personal crisis management tools.

  • Child & elder care services

    Family support service professionals can help with caregiver burnout, compassion fatigue, resource navigation and more.

What sets our employee assistance program apart

With 24/7 access to compassionate care, our EAP delivers holistic, personalised, human centred care that can be complemented by other benefit offerings.

A smartphone showing the TELUS Health one app on the screen and another smartphone showing a person on a video call with a therapist.
  • Care-centric

    Members can choose how they receive or access care.

  • Convenient

    24/7 access in multiple languages.

  • Proactive

    Proactive, data-driven personalised action plans for each user.

  • Collaborative

    Designed to work with you.

  • Documented outcomes

    Our Workplace Outcome Suite documents the effects of your EAP.

Enhance your EAP experience

Talk to us about adding these programs to support employees facing specific challenges at home and in the workplace.
Five employees meeting in a boardroom with one man in a wheelchair.

TELUS Health Critical Incident

In the aftermath of an incident, our trauma team will design an immediate, critical incident response program that helps take care of your people and your business.

From natural disasters, major fires and acts of terrorism, to workplace accidents, deaths or sensitive organisational change, our experts have the experience to help support almost any scenario.

  • On-site Support

  • Virtual Support

  • Disaster Response Services

Global-leading health and wellbeing provider

Our services and tools help support the health and wellbeing of organisations and their employees around the world.

Frequently asked questions

Solutions tailored to meet your organisation’s needs

Depending on your organisation’s size and needs, we can personalise a plan for today and scale tomorrow.

Ready to get started now?

Let's connect to discuss your needs.