If you need product support, wish to report a problem, or are looking for an answer to a question, please contact one of our Support Team experts.

For TELUS MobileCare™ inquiries:

Telephone: 1 866 558-2273

Note: If you have a TELUS self-serve account, you can also get support by clicking here (you will be redirected to the TELUS website).

For all other Home and Community Care Solutions inquiries:

Telephone: 1 888 709-8759

Email: HealthcareTechSupport@telus.com