We have has developed solid, long-lasting partnerships with insurers across
Canada and have intimate knowledge of the health benefit industry. Our systems and services have been designed to bring robustness, security, flexibility
and performance to claim management. Our connectivity with healthcare professionals
ranging from pharmacists, to dentists and other providers, permits rapid deployment
of new solutions and communications from insurers and third party administrators
(TPAs) to the users of the system. Our solutions allow insurers
and TPAs to better serve their plan sponsors and plan members across Canada.
Drug, Dental and Extended Benefits Plans
Assure Claims solutions provide cost-effective and efficient management
of drug, dental, extended
health and workers' compensation
claims between insurance companies, government organizations and health care
professionals. Our solutions range from the transport
of benefit claims to complete drug adjudication services available in the
form of our Pay-Direct Drug or Deferred Payment
options. We have launched a dental solution and will soon be implementing a complete
extended health solution on a common platform that will integrate the full set of functionalities
that have made our Assure Claims Drug benefit offering so successful.
TELUS Health Solutions - Your Total Outsourcing Partner
Treating paper claims is costly and cumbersome for insurers and third party
administrators. We make our business from the conversion of transactions
from paper to electronic and as such have developed a series of change management
techniques that facilitates acceleration of our systems' adoption. We work
in partnership with our customers to increase the penetration of electronic
transactions. In addition, we now also provide treatment of paper claims if
required by our customers, thereby becoming a total outsourcing partner.
TELUS Health Solutions - Your Centre of Excellence
To optimize efficient use of TELUS Assure solutions, we offer clients a full
range of professional support services.
- Our Centre of Excellence assists plan sponsors, together with our insurance
carrier clients, in improving management of escalating drug costs.
- Our Insurer's Help Desk and Provider's Claim Help Desk provide our users
and customers with high quality, timely support whenever needed.
- Our highly skilled professional pharmacists are current on new drugs, trends and
the latest changes in government plans. They provide technical support on plan
design and consult with plan sponsors on the development of custom formularies
and other drug management initiatives.